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What’s Included in a Boiler Service?
Flue gas analysis
Expansion vessel pressure check
Electrical connection check
Fan pressure check
Ignition probe test - exchanged if degraded
Main heat exchanger clean & new seals fitted (if required)
Gas pressure test
Condensate trap clean
System PH test - re inhibit (if requested)
Filter clean
Central heating system check (if requested)
Infra red radiator check (if requested)
Please Note-
Serviceable parts will be replaced if required:
Expansion vessel pressure check
Electrical connection check
Fan pressure check
Ignition probe test - exchanged if degraded
Main heat exchanger clean & new seals fitted (if required)
Gas pressure test
Condensate trap clean
System PH test - re inhibit (if requested)
Filter clean
Central heating system check (if requested)
Infra red radiator check (if requested)
Please Note-
Serviceable parts will be replaced if required:
Gaskets
Seals
Spark Electrodes
O-rings
Please Note: The exact tests to be carried out will depend on the make and model of your boiler.
Repairs or maintenance work, removing sludge or hard water scale is not included.
(We can quote for these separately if required.)
Boiler & Programmer Plan
Our Boiler & Programmer plan is designed for older boilers and programmers, including smart controls, that are no longer covered by the manufacturer’s guarantee.
You’ll have the peace of mind of knowing that if your boiler or programmer breaks down, we’ll come out and repair it for you.
If your boiler or programmer is beyond economical repair, or we can’t source the required parts, we’ll quote for replacing it with a similar or better model. Installation will be free of charge.
What we can and can’t cover:
We can cover domestic condensing gas boilers up to 70Kw. We can’t cover back boilers or any type of boiler with a square flue.
What’s Included?
Repairing your boiler and/or programmer
(If they’re not beyond economical repair)
Replacing and fitting broken parts
(Subject to availability)
Installing a replacement boiler and/or programmer
(If they’re beyond economical repair or parts aren’t available)
Repairing or replacing room or frost thermostats
What’s not included?
Repairing damage caused by sludge, scale and other debris
(If we’ve previously recommended you had a system flush carried out and you didn’t do so.)
The cost of a new boiler or programmer (If required)
What’s Covered In My Home?
We can cover domestic condensing gas boilers up to 70Kw. We can’t cover back boilers or any type of boiler with a square flue.
Pipework Plan
Our Pipework plan is particularly recommended for households including children, vulnerable or older people. It covers the cost of repairing or replacing your home’s pipework, radiators and above ground drainage.
So if there’s a breakdown, or you have a burst pipe or gas leak,
you’ll know we’ll be with you within 24 hours and fix it as soon as possible.
What’s Included?
Repairing, replacing or unblocking your:
Radiators
Radiator valves
Central heating pipework
Grey and foul water waste pipes
Soil and vent pipes
Above ground drainage
Stopcocks
Overflow pipes
Washing machine/dishwasher/washer-dryer pipes
Gas pipework in your home
Mains water supply pipe
Hot and cold water pipes
What’s not included?
Warm air and underfloor central heating systems
Taps, showers, baths, sinks and toilets, except for replacing washers
Pumps, macerators and waste disposals
Guttering and rainwater pipes
Below ground drains and drainage systems, e.g. septic tanks
Regular drain cleaning or de-scaling
Frozen pipes that aren’t damaged
Gas appliances
(We’re happy to cover lead and steel pipes under this plan.
However, if these pipes are beyond repair, we may replace them with alternative pipework.)
What’s Covered In My Home?
Airing Cupboard Plan
Our Airing Cupboard plan is ideal for regular or system boiler central heating systems, as it protects the extra components you don’t need with a combi set-up.
Adding this plan to our Boiler & Programmer and/or Pipework plans gives you the reassurance of knowing that most elements of your plumbing and central heating systems normally found in your airing cupboard are covered if they break down.
What’s Included?
Repairing or replacing your:
Cold water tank and heating tank, ball valves and service valves
Hot water cylinder, immersion heater, timeswitch and cylinder thermostat
Central heating circulating pump and hot water circulating pump
Zone valves and Auto bypass valves
Wiring centre
Expansion vesselPipework (See our Pipework plan)
Programmers & thermostats(See our Boiler & Programmer plan)
Shower pumps
What’s Covered In My Home?
Boiler & Programmer Plan
Our Boiler & Programmer plan is designed for older boilers and programmers, including smart controls, that are no longer covered by the manufacturer’s guarantee.
You’ll have the peace of mind of knowing that if your boiler or programmer breaks down, we’ll come out and repair it for you.
If your boiler or programmer is beyond economical repair, or we can’t source the required parts, we’ll quote for replacing it with a similar or better model. Installation will be free of charge.
What we can and can’t cover:
We can cover domestic condensing gas boilers up to 70Kw. We can’t cover back boilers or any type of boiler with a square flue.
What’s Included?
Repairing your boiler and/or programmer
(If they’re not beyond economical repair)
Replacing and fitting broken parts
(Subject to availability)
Installing a replacement boiler and/or programmer
(If they’re beyond economical repair or parts aren’t available)
Repairing or replacing room or frost thermostats
What’s not included?
Repairing damage caused by sludge, scale and other debris
(If we’ve previously recommended you had a system flush carried out and you didn’t do so.)
The cost of a new boiler or programmer (If required)
What’s Covered In My Home?
We can cover domestic condensing gas boilers up to 70Kw. We can’t cover back boilers or any type of boiler with a square flue.
Pipework Plan
Our Pipework plan is particularly recommended for households including children, vulnerable or older people. It covers the cost of repairing or replacing your home’s pipework, radiators and above ground drainage.
So if there’s a breakdown, or you have a burst pipe or gas leak,
you’ll know we’ll be with you within 24 hours and fix it as soon as possible.
What’s Included?
Radiators
Radiator valves
Central heating pipework
Grey and foul water waste pipes
Soil and vent pipes
Above ground drainage
Stopcocks
Overflow pipes
Washing machine/dishwasher/washer-dryer pipes
Gas pipework in your home
Mains water supply pipe
Hot and cold water pipes
What’s not included?
Warm air and underfloor central heating systems
Taps, showers, baths, sinks and toilets, except for replacing washers
Pumps, macerators and waste disposals
Guttering and rainwater pipes
Below ground drains and drainage systems, e.g. septic tanks
Regular drain cleaning or de-scaling
Frozen pipes that aren’t damaged
Gas appliances
(We’re happy to cover lead and steel pipes under this plan.
However, if these pipes are beyond repair, we may replace them with alternative pipework.)
What’s Covered In My Home?
Airing Cupboard Plan
Our Airing Cupboard plan is ideal for regular or system boiler central heating systems, as it protects the extra components you don’t need with a combi set-up.
Adding this plan to our Boiler & Programmer and/or Pipework plans gives you the reassurance of knowing that most elements of your plumbing and central heating systems normally found in your airing cupboard are covered if they break down.
What’s Included?
Repairing or replacing your:
Cold water tank and heating tank, ball valves and service valves
Hot water cylinder, immersion heater, timeswitch and cylinder thermostat
Central heating circulating pump and hot water circulating pump
Zone valves and Auto bypass valves
Wiring centre
Expansion vesselWhat's not included
Cold water tank and heating tank, ball valves and service valvesHot water cylinder, immersion heater, timeswitch and cylinder thermostat
Central heating circulating pump and hot water circulating pump
Zone valves and Auto bypass valves
Wiring centre
Expansion vesselPipework (See our Pipework plan)
Programmers & thermostats (See our Boiler & Programmer plan)
Shower pumps
What’s Covered In My Home?
Compare Our Care Plan Pricing
The monthly cost of each plan is shown in the diagram. To work out how much you’ll need to pay each month, simply add up the costs of your chosen plans.
Boiler Service Plan (compulsory)
Boiler & Programmer Care Plan
Pipework Care Plan
Airing Cupboard Care Plan
Boiler Service Plan (compulsory)
£9.50mo.
£9.50mo.
Boiler & Programmer Care Plan
(Not required)
Pipework Care Plan
£15.00mo.
Airing Cupboard Care Plan
£15.00mo.
Boiler Service Plan (compulsory)
Boiler & Programmer Care Plan
Pipework Care Plan
Airing Cupboard Care Plan
Boiler Service Plan (compulsory)
£9.50mo.
£9.50mo.
Boiler & Programmer Care Plan
£15.00mo.
£15.00mo.
Pipework Care Plan
£15.00mo.
Airing Cupboard Care Plan
£15.00mo.
All prices are monthly direct debits
